Shipping Policy

Order processing

Most orders are prepared within 1–3 business days, excluding weekends and public holidays. Orders may be fulfilled by third-party partners and can ship from different locations.

Estimated delivery

Delivery generally takes 7–20 business days after dispatch. Actual timing depends on the item, destination, carrier, customs processing, weather, and local delivery conditions. Estimated dates are not guaranteed.

Tracking

When tracking is available, it is sent to the email used at checkout. Tracking may take several business days to update after a shipping label is created.

Separate shipments

Items in one order may arrive in separate packages. You will not be charged additional shipping solely because an order is split.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after fulfillment begins and are not responsible for packages delivered to an address entered incorrectly at checkout.

Delays and customs

International shipments may be delayed by customs or local authorities. Import duties, taxes, or handling charges may apply depending on the destination and are the customer’s responsibility unless shown as included at checkout.

Lost or stalled tracking

If tracking has not moved for 7 business days, or the estimated delivery window has passed, email [email protected] with your order number so we can investigate.