Terms and Conditions

By using this website or placing an order with PawDrop, you agree to these terms and the policies linked on our store.

Products and information

We aim to describe products accurately. Colors and appearance may vary slightly because of lighting, screens, manufacturing changes, and supplier updates. Measurements are approximate unless otherwise stated.

Orders

We may decline or cancel an order when a product is unavailable, pricing is incorrect, payment cannot be verified, an address is incomplete, or fraud is suspected. If we cancel a paid order, the applicable amount will be refunded.

Pricing and payment

Prices are shown in the currency displayed at checkout. Taxes, duties, and shipping charges may be added where applicable. An order is not accepted until payment is authorized and the order is confirmed.

Pet safety

Customers are responsible for selecting products appropriate for their pet’s size, condition, and behavior. Supervise pets when using new products, inspect items regularly, and discontinue use if damaged or unsafe. Product information is not veterinary advice.

Shipping and returns

Shipping estimates, return eligibility, and refund procedures are governed by our Shipping Policy and Return & Refund Policy.

Contact

Questions about these terms can be sent to [email protected].